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Ordered something for my wife for Valentine's Day on Jan 18. Giving plenty of time to recive the item. Two and a half weeks and 2 phone calls to them my order still processing. Web site says 2-3 days to process orders. Just a scam complete lies from phone service. Web site says can't cancel after 30 min. This place needs shut down. I responded to the email about my phone contact. Total automated response. Shut this scam down. Why charging credit cards if not shipped. Total thiefs. Don't charge until items shipped
* Adore Me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Rick,
Thank you for your review!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
The reason behind this delay in processing is the fact that in this period a very high number of orders have been placed on our website which caused processing delays.
We're diligently working on processing all orders so we can get back to the 1-2 business day processing time as soon as possible.
Furthermore, we are happy to see that you have been in contact with our customer care representatives and provided with a resolution for this unfortunate occurrence. We are looking forward to receive your feedback also after you will have worn the lingerie purchased!
We apologize for any inconvenience caused and appreciate your patience and understanding in this matter.
Best,
Adore Me
help@adoreme.com