I booked a t-time with Golf 18 to one of my favorite courses. Upon arrival I was informed that the course did not accept Golf 18's reservation and had been told not to accept anything from them. This is 6 courses owned by Salt Lake City. I then had to pay the regular price and luckily there was a time available within minutes of my so called reserved t-time. I called Golf 18 but the number gave me no options to talk with anyone so I e-mailed them through their website and did receive a full refund within 24 hours. However, if you think about using Golf 18 I would call the golf course in question and ask whether they accept Golf 18's reservations.