I was verified in August 2016 (Veteran). Then ID.me decided to suspend my account. Despite using their support, they have refused to help fix the problem. They keep asking for more ID (even though federally issued VIC and DD214 were provided again...) And they refuse to unsuspend, but only delete (when they are "satisified" with the ID). ID.me is exploiting tax payers with their fascist manipulation of people. They seem to enjoy watching people suffer. Because of ID.me, I was unable prove military service because they only accept ID.me for verification. When I started having problems, I saw this is affecting many people. ID.me does not even have a phone number on their support page. Nor do they have an online chat or video call. They hide behind email to screw people.