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I had a promo code and didn't realize I had the wrong date until after purchasing the tickets. I immediately contacted customer service to try and switch the date since it is still days from now. They offered a refund but told me but promo code was worthless and they would not issue a new one. A simple mistake using their terrible website and the customer suffers from it. I will never use their website again. I noticed just now that over 90% of the reviews here are the lowest rating. Clearly they are a company not worth dealing with. Spread the word how terrible they are.
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