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Helpful, but once I changed my password, I still have no idea what is going on with my case and just what I am paying
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Rick, I suggest you call us at 1-855-231-8424 so we can review your account and clarify what you paid for as well as what features the offer includes. I would be happy to assist you or one of our agents can help. I am not able to determine details of your account from the posting. Regards, Kathie Kinisky, Manager, Customer Support