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I made an error. I booked with the wrong location of embassy suites. Money gone. No exchange. No transfer to the correct embassy suites just down the road. No nothing. Tried to dispute it with my credit card. No help there, either.
Never use any company that uses reservations.com. Never use Embassy Suites.
Money gone.
Rick D.'s review of Reservations.com earned 2 Very Helpful votes
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Yeah... that is a convenient place if you want to book a hotel and you didn't do that when booked...
I was all set to write a scathingly negative review due to the mishandling of a customer service...
