We used webs.com for our businesses and our church, it was pretty good at first. Over the last 10 years it has gone rapidly downhill. Repeated announced changes to sitebuilder and features resulted in a lot of downtime. Most of the best features are gone now for no good reason and support is unapologetic and not very useful. It is not easy to migrate sites away if webs.com holds your domain, otherwise we would move. Users tried a major petition drive to restore original features but it was ignored. There are lots of good alternatives now that weren't around when we started, pick one of those!