Rick A.

Altra parent company has evidently changed hands again. So, if you think you're buying a product from someone with a unique idea, that person is long gone. You just have a company interested in profit now. Altra customer service is the worst. It took them over a months time- and my hounding them-to inform me that my order wasn't filled because that shoe isn't offered any more... their response: We recently changed companies. VF corp purchased Altra shoes from Icon. So we have moved our warehouses and distribution centers as well as all of our customer services. The reason none of your information is showing up is because we have brand new ordering systems to process our orders more efficiently. We apologize for the inconvenience that this transition has caused you. Ok, they've been bought and sold again and fumbled the transition... I'm not the forgiving type in this case.