I paid for shipping insurance, paid for a 1 year warranty and paid for 2 to 3 foot trees. I received dead and sick trees that are 18 inches tall. I emailed the company within hours of delivery and their response was "NO REFUNDS". They have made no offers of any kind to make this right. The owner himself claims they sent me healthy trees, however I have documented everything really well and I have dozens of photos proving my claims are 100% true. Even with photos the owner has not made any effort to offer resolution to this situation. I hope this review saves many other people from making the same mistake I did by giving this company my hard earned money. They defrauded me and shipped me something other than what was advertised.