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1 Review by Rich


Hi. Buyer beware. P2G42547831 I had arranged for a package to be delivered to Portugal. It never arrived and I managed to log a claim on there website which was automatically rejected. I have no idea why. Hermes the courier have now returned the parcel to me undelivered after 5-6 weeks. Apparently the parcel went to Spain instead of Portugal and it was correctly addressed. I have been unable to contact Hermes and/or Parcel2Go to get a refund. Its not a fortune (Approx £22) but its the principle. They make it impossible to contact them and the numbers I have found online do not work or you are left on hold indefinitely. I would strongly advise to shop elsewhere.

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