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Just look at the reviews- wish I had before I found out once they have your credit card number you are stuck and on the hook no matter what the reason for a request for credit- I would never think about using them again! Beware
Rich F.'s review of SeatGeek earned a Very Helpful vote
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hello Rich. We do apologize if there was any confusion regarding our policies. SeatGeek is primarily a search engine, so we don't have the ability to credit accounts or issue refunds. As stated in our Terms of Use, all sales are final once an order is placed, as is common across the secondary ticket market. Unfortunately, due the natural volatility of the market and the fact that all tickets essentially have an "expiration date" (the date of the event), it's unique in that refunds and order reversals are typically not an option.
We'd be more than willing to discuss the policy with you in further detail, or take a look at your order again and see if there's anything we can do to help! Please always feel free to reach out to us at hi@seatgeek.com.