My daughter and I, wearing masks as mandated in our city, visited SmartFoods located at 1560 N. Hickory Ave. Meridian, ID. While there for approximately 15 minutes, we noticed people not wearing masks.
We headed to checkout and once there an employee told us to move towards a designated spot nearby which we complied with. I noticed the cashier shaking her head so I asked why it was important for us to stand as told while there were customers not wearing masks. She responded with, "I don't care care about the masks." Oops, wrong answer. My 14 year old daughter asked, "why don't you care? "You're saying it's ok that my life in endangered?" Again, wrong answer.
I will not be returning to this store ever again. I suggest you do the same.
Thank you for your review, Rich. While I could not locate your order with the information provided, I am sorry to hear that you did not have a good experience and that your order was not able to be canceled. Registered customers are able to cancel their orders on their own within the first 15 minutes of the order being placed. If an order is too far along in the processing stage and is being packaged and loaded onto the truck, we are not able to cancel that order. If you have any questions about this process, please let us know.