Rich C.

Terrible customer service. Bill went up and called to get it fixed. They offered to take channels off for $13... really? I pay over $190 a month for TV and Internet. Although they have an intro deal for 29.99 plus another $40 for extra channels and that it for TV/Internet/Phone, I do not expect to get intro pricing. But I do not expect to get raped after being with them a year either. What kind of business model is this? The would rather their customers leave after 12 months due to jacked prices rather than raising their prices to a reasonable amount to try and retain customers instead of churning them - especially if there are other options... well goodbye Spectrum!

Will never use Etsy again... this is a scam... ordered this on Dec 6... says was shipped by shop Dec 8th... It is now Jan 3rd and still not here... according to tracking info - still in country of origin. Etsy will not do anything as the shop owner shows it as shipped. Who knows if they really shipped item or not. It was a Christmas gift. Now shop won't respond, I have no item and no refund. I will be going through my card company to dispute. What a nightmare and Etsy has TERRIBLE customer service.