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I WOULD GIVE A -MINUS STAR IF I COULD... ABSOLUTELY TERRIBLE! THEY DOUBLE CHARGED MY ACCOUNT FOR ONE SHIPMENT! I CONTACTED THEM TO GET A REFUND FOR THE ONE CHARGE AND THEY TOLD ME IT WAS NOT PROCESSED BY THEM AND TO CONTACT MY CREDIT CARD COMPANY! ITS BEEN ALMOST A MONTH NOW AND STILL NO REFUND! DO NOT USE THIS COMPANY YOU WILL REGRET IT!
Rich C.'s review of ReShip earned 4 Very Helpful votes
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Dear Rich, your statement of "double-charged" is not possible as payment processors only charge when a customer submits info and our software does not allow multiple payments for the same shipment (it's common practice for all merchants). Our staff verified the charge is not from Reship, and your credit card company is able to reverse any payment you don't agree with. Best of luck, and if you require any assistance, please don't hesitate to reach our staff at customerservice@reship.com.
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