Thumbnail of user richardv31

richard v.

Contributor Level

Total Points
82

1 Review by richard

  • MiniInTheBox

7/8/16

CAREFULL EU deliveries will come with over 50% on duties. Site does not warn you, you can then only return for less than 50% of the orignial costs!

Service
Value
Shipping
Returns
Thumbnail of user minii
Mini I. – MiniInTheBox Rep

Dear Customer,

Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7

However, you didn't pay for this tax insurance so that's why we didn't refund the Tax Fee to you. Hope you could understand.

In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=13022862

Sincerely,
MiniInTheBox Customer Service

richard Has Earned 2 Votes

Richard V.'s review of MiniInTheBox earned 2 Very Helpful votes

richard hasn’t received any thanks yous.

richard doesn’t have any fans yet.

richard isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nb339
1/3/24

MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...

Thumbnail of user brianlane48
10/18/23

That's what I order the one on the table is what I got. It's a complete con and the make it...