Richard T.

I ordered two snakes, an albino motley corn and a female ball python from them on a Monday for delivery on the upcoming Friday. I took a day off of work to ensure I'd be home to sign. I recieved an e mail saying they were shipped and got the tracking number on Thursday. Waited all day Friday and no deliveries. I called Fed ex to see what was the issue and they explained that they never recieved the package. I contacted snakes at sunset who then explained that they accidentally fed the snakes Thursday and couldn't ship them, but they never contacted me to explain this. I rescheduled delivery for the following Thursday and scheduled a half day at work to be home again. I get a message mid way through Wednesday that my order will ship, but the female ball python was no longer available and wanted to ship a Male instead. I explained I wanted the female because of the size difference and all they offered was for me to buy a female morph at full price which was over double the price of the one I ordered. I don't know how they managed to mess up so much on a single order, but I know I'll never do business with them. I canceled my order and will be going somewhere else.