Richard S.

The yard in Tacoma used to be great when it was Pull-A-Part. Prices were great. Customer service was great. As soon as Pick-n-Pull took over many prices nearly doubled and customer service went down hill quickly. They nit pick every little part that comes out of there. Example: I need a factory stereo for an '05 Accord. These stereos are basically one unit with the heater controls. Their pricing is $20 for factory radio/cd player. After finding and pulling the item I was told $65 because I also has the heater controls. These units don't easily dissect and separate. They would rather eat the part that they most likely don't have a buyer for than make a paying customer happy. I'd be willing to compromise a little on the price. Maybe somewhere in the middle of $20 and the $65 I was quoted. There was no budging on their side. So, I told them they can keep it. First picture is in dash. Second is out of the car. As you can see, it comes out as one unit. Third is from the backside. No way am I going to take it apart. There needs to be a different price structure for parts such as this. As I said, they would rather lose the sale, eat the part, and have an unhappy paying customer than to work with that customer in a situation like this. I'll find it elsewhere. They can add the one I pulled to their scrap pile.