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I paid for a watch using Chrono24 escrow system early November 2020 thinking it was the best/safe way to go its now April 2021 and no watch has arrived, 5 months after delivery was estimated at 14-21 days.
Seller and his postal system (Czech) allegedly wont declare the watch is lost, and Chrono24 wont release my money until both seller+ buyer agree,?... seller suggest i pay half the price of the watch so i can get my full refund from Chrono24, saying its fair because he has lost a beautiful watch from his collection.?
This to me is a definition of a scam, i maybe wrong though and will just have to wait it out.
Very disappointed with Chrono24 decision relative to this and will never use again and obviously never recommend it...
Richard S.'s review of Chrono24 earned a Very Helpful vote
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Dear Richard,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
At Chrono24 we pride ourselves on being patient and attentive to our buyers and sellers to ensure that they have a meaningful experience on the platform. We pride ourselves on making the buying experience, seamless. We would love to take a look at your transaction to try to resolve the issue with your purchase.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team