Richard S.

I bought a petrol mower from this website, mower came with speedy delivery however instructions were so bad and I believe a bit of plastic is broken on one part of the mower and a cable was not fitted with no instructions of where to put it, e-mailed to explain took days to get back to me I answered thier questions but still got none of mine answered and waited another 4 days for a responce but they had clearly not read my email and once again did not answer where to put the cable, i rang and e-mailed again was told mower should not of come to me like that but no real help with resolving issue they did send a couple of photos to show how it should be, I still believe plastic on cable is snapped so hindered me in achieving the photo they sent, I spent ages figuring the issue that they themselves said should not have been part of the build process. Instructions very poor, now set up the mower seems perfectly fine and cuts nicely, I sent a photo to confirm id set it up propely before adding petrol and before I started it up but still no responce over a week on. Customer service crap basically.