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Richard S.

Contributor Level

Total Points
85

1 Review by Richard

  • NewChic

6/12/19

Ordered the items I wanted. Paid for items, shipping and import fees. A week or so later receive an email saying 2 or the 3 items ordered were out of stock. All while still advertising in stock. Canceled items not available and received refund very quickly. No reduction of shipping or import taxes, so items became greatly overpriced. 2 months and still waiting for the one item they say was available. Will never order from them again. May not actually be a scam, but certainly feels like one.

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Newchic N. – NewChic Rep

Dear Richard S.,

Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
Usually the products you saw on the advertising are for sale currently. However, some products of the different attributes in our store are in great demand and cannot be dispatched immediately, marked "Expected dispatched: xx business days", not only on the product page after you choose the attributes before your order, but also in your account center after you placed the order.
If unfortunately the order can not be shipped on the expected dispatch date, you will be informed via the registered email address, where you can select your preferred option.
For more details or further assistance, please submit your request at https://www.newchic.com/Contact-Us-hc10.html Thank you.

Best regards,
Newchic team

Richard Has Earned 5 Votes

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