As a first time shipper needing to consolidate several packages containing very breakable items that my wife would be heartbroken (or might divorce me) if I broke through shipping. I was extremely pleased to be in an online chat with Veronica Vonn at Stackry - she walked me through all the steps to consolidate and carefully package the items - patiently waiting and helping for close to an hour whilst i fumbled my way through the process with all the aplomb of a giraffe on roller skates attempting several flights of stairs. I got there in the end but would not have done so without Veronica's assistance!. Excellent customer service, much appreciated thanks Veronica!