Booked with them and received nearly immediate confirmation that included saying etickets would arrive shortly. That was about 6pm. By 9 am the next morning - no eticket, though credit card was charged. I then emailed asking when I could expect my eticket -- no response. Just before noon I called their number, was placed in a call que for several minutes then asked to leave my name and number for call back -- by about 3pm had not received email or call back, so began digging and found these mostly bad review. Emailed immediately saying I was cancelling the booking per the 24 hour cancellation period. Had a response within an hour, and this morning found their charge had already been reversed -- so that part went fine. Given other reviews, I don't think I would use them again. Not sure if they are not fully legit or just not very competent. Either way, I'm out.