richard p.

Customer service has always sucked with this outfit, anytime I've called them they just shined me on even hung up on me once. They raised the price five bucks in January they are now jerking the price up another ten bucks so I will be leaving Hulu and going back to cable. I started with Hulu going back in the days when it was free and then paying for it happily but I'm no longer happy.

Read the reviews on returns with this company not just here but on their Yelp page, bikeradar and other spots. You'll see quickly that they do what they did to me often and to everyone which is they give you a fake tracking number when you return something to them and then they tell you it's lost in transit and you have no way of tracking it because you've been given a fake tracking number. If you try to deal with their customer service people they'll just continually ask you the same questions, please provide this number, please provide a copy of this, please tell us what you ordered from us and when. I gave them all that information several times and each time that I've asked them where my refund or my product is I get asked the same questions again. If this isn't thievery then someone please define what that is. Stay away from these people you'll regret it there's a reason why they can undersell anybody, they're selling products that were returned to them and no refund given so yeah you can sell it for half price that way.