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Richard P.

Contributor Level

Total Points
80

1 Review by Richard

  • Volume & Tone

7/20/18
Verified purchase

First of all, the product is excellent - TABB skinny black strap, and Im sure it will last me a lifetime judging by the quality of the materials and stitching!
However, when purchasing choice is an abundant commodity it is rare to find the company that sets itself apart by delivering outstanding customer service. I contacted the company (V&T) after the strap I wanted was no longer available through Reverb. The owner contacted by email, told me when the product would be back in stock and (icing on the cake), offered a discount. They then followed up with another message after the strap was mailed and have taken the time to engage a third party survey company to garner feedback.
I am a customer for life and strongly endorse their company to all who are looking for a quality product, backed by quality service!

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