I ordered brakes rotors and spark plugs. Turns out each part was shipped from a different location and through a different carrier. The rotors showed up, the plugs showed up and my brakes are in Pittsburgh.
Too bad I live in New Jersey. To do the work, I have to buy brakes somewhere else, so I' m just returning the order. I was promised a delivery date and they weren't even close. There are no humans to help, so if your order is messed up, you're SOL. I'm pretty sure they don't give a damn about their customers.