Richard M.

I ordered a part 5 months ago... I waited one month and never received it so I ordered it elsewhere and received it in 5 days from the second vendor... The truth is that I had forgotten who I ordered it from the first time but figured they did not charge my credit card but I was wrong! Here we are 5 months later and I receive a package... Now I can look up by name my order, and it says on the email that they charge right away for your order "even if they don't have it or ship it..." I would think there would be some kind of policy in place with some kind of a time period or an email that your parts are here after five months did you still want them? Nope! I would have to pay shipping both ways "which is more that the part that I ordered" to return it, so if I throw it away it will cost me less than returning it.

Look I do not normally slam a company,,, But these guys are something else!
I waited in the morning for 1 hour on the "Live Chat" I went to the bathroom for 4 minutes and they were gone... I called "Live Chat" in the afternoon waited for 10 min before getting connected with "Daisy"... It took 10 minutes between my texting her and her getting back to me, I wasted 1 more hour, I said to ship it from the US warehouse, But they decided I wanted it from Hong Kong,,, 6-39 days... Ya right! I drove to the Hobby store 10 minutes away and got what I wanted... NEVER EVER AGAIN! I sure wish I had read this site first!