Richard M.

Atlanta Lenox Mall store service is incredibly incompetent and unresponsive. After several attempts by phone leaving messages for the Manager, the watch maker or anyone with a pulse, I finally reached Jonathan who claimed that 2 1/2 weeks after UPS delivered our watch for repair, they have no record of receipt. Several conversations and voicemails later the Manager Jarrett still will not return a call. I left the Corum watch for a battery replacement. I get it a second time for not working and they fixed it by replacing the battery again, and when they shipped it back to us, the crystal and seal fell off when I put it on. I shipped it back from Colorado UPS and the tracking shows it was signed for on 12/17 by someone they say does not work there. Still no call back from the Manager. Amazingly incompetent.