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I waited two months for a head thermometer which did't work. The manufacturer does not even put their brand name on the product - that's how little confidence the maker has in the product, but that doesn't stop Rosegal from marketing this substandard crap - the instructions are so poorly translated from Chinese they are a joke! Rosegal says they offer 2 day service but it's over a week and nothing! No wonder there are 174 pages of one-star reviews representing thousands of dissatisfied customers. Shame on Paypal for supporting these $#*!s!
NEVER BUY FROM THIS PIECE OF $#*! RIPOFF COMPANY! (YOU'VE BEEN WARNED!)
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Richard ，
Thank you for your feedback.
We are sorry to hear that your item does not meet your expectation.
Please check our warranty policy here: https://www.rosegal.com/warranty-return/
For this issue, we have arranged you a full refund.
If any issue, you can email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Best regards
ROSEGAL Customer Service