Richard M.

I gave a 2 star review because it would only let you leave a review with 2 stars. I ordered 2 costum Jerseys and when I was sent an email confirmation of my order they sent me the generic picture without the number and last name when I received my confirmation and seen that they didn't put the number and name on the confirmation i emailed them to make sure they put all the correct information on the Jersey, but I never recieved an email confirmation from my email so I looked relentlessly for a phone number and they don't even have a phone number to call customer service. I recieved my Jerseys 2 weeks later and of course both of the Jerseys were missing a letter so after 3 different times emailing customer service I was told custom Jerseys are all sales final and if I sent the Jerseys back they would donate the Jerseys and receive no compensation. This was the first time I have ordered from Fanitics and the LAST TIME for sure. I have ordered 13 custom Jerseys from nfl.com and never not ounce had a problem. When I get an email confirmation from nfl.com they put all my order information in the email and if i spell something wrong i have a chance to fix at that time and that's the way all custom orders/all orders should be handled. Fanatics, you lost a customer forever and you probably don't even care. And like i said at the beginning of this review you can't even give you 1 star, you click on 1 star and automatically 2 stars pop up. TERRIBLE, TERRIBLE, TERRIBLE!
Do not do it, buy elsewhere!