Richard M.

OK. Look. Its a marketplace. They don't own what you are buying. But what they do is provide a mechanism for script writers to sell their stuff, and for people wanting them to buy them.

Has every script ive bought been perfect? Heck no. But Codecanyon.net handles issues with care and common sense, without some referring you to some "suck it up buttercup" fine print.

I always feel confident spending my money there knowing i will get value, support and should something go wrong, reasonable considerate customer service.

Booked a freelancer, who promptly disappeared. I got nothing. No work, no response for updates. She finally reappeared after 3 weeks demanding half payment which i refused... to which she responded the work was terrible and she didnt think i would have accepted it anyway?

Finally through dispute process, got money in escrow refunded.

Apparently, I can't just withdraw this money, freelancer is hanging on to it, and providing no means for me to reclaim it. I gave up trying to access online chat help, its barely staffed.

Freelancer has advised they are keeping a 3.5% finders fee, for "finding" the contractor who did nothing.

Use a different outsourcing platform people, this one is dodgy as hell.

Paypal has now decided in my favor, I got my deposit back AND the stupid commission paid for nothing.

I will never use this company again, they are the worst