Richard L.

I have been a Vudu customer for approximately four years. I have over a thousand movies in my cloud account. Everything works fine unless you have an issue and try to contact online support. They do not provide a customer service phone number. I had purchased some movies about four months ago in order to obtain a discount movie theater ticket voucher on a recently released movie. I never got the voucher and went thru several E mails with Vudu online customer service with no resolution and finally gave up. They were totally clueless. Then I purchased "The "Mummy" with Tom Cruise to get a $3.00 credit. I got the credit verification code but it was invalid. I E mailed a copy of the verification code as a word doc. And they said they needed a JPEG photo. So I took a picture of the Verification code with my Android phone and E mailed a picture to them., They said they could not open it and to send another one. This is to much hassle for three dollars. I am seriously considering buying my digital content from another provider. I have spent literally thousands of dollars with Vudu, and this is how they treat their best customers. Shameful!