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Richard K.

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Experience: Autos & Vehicles

Member since October 2019

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1 Review by Richard

I bought a New distributor for my 2000 Honda CRV with 227,247 miles when the OE distributor finally failed. This was 4/24/17.
5 months later at 229,247 miles or 2,000 miles the unit failed while I was driving on the freeway.

I had to order another unit from them and send it back before they would issue my credit which I did. Fast forward to 10/28/19 and 235,574 miles.

I picked up a business associate at the airport and on the way out the replacement distributor again failed while driving leaving me stranded in traffic and a hour wait to get a tow.

When I contacted the company again they said the unit was out of warranty since it was past one year. I explained that this was the 2nd one that failed and obviously there's a problem. It only had 6,327 miles on it and again was a new unit.

They changed their warranty to Limited Lifetime on these units two months after I got my replacement but said sorry for your troubles but it's out o f warranty.

It's interesting that the same part number now has none in stock and they only sell one that cost almost twice as much. When I suggested that they probably discontinued it due to so many defects they said no they were just of of stock, "Right"

My whole career I was in the automotive aftermarket representing hundreds of Automotive Aftermarket Suppliers of Parts, Accessories and Chemicals. I've never seen a company disregard their customers like this when there's obviously a problem.

Needless to say you can't leave another review after you leave one on Ebay which is where I purchased it from or else I'm sure they'd have many more negative comments as most leave feedback right away before they have a problem.

Stay away from these guys and buy from a company who stands behind their product and customers.

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