Richard I.

Trying to get a prescription filled at a Drug Chain mandated by my drug insurance carrier, I stumbled onto GoodRX and filled out a coupon from their website for my drug. I learned that this slip of paper might fill the prescription at a lower price than I could obtain with my insurance plan. But the drug chain would NOT fill it at anything but an inflated price--even with the insurance discount taken. I called the number on the coupon for GoodRX to step in and help.
A pleasant, intelligent, persistent woman--Michelle-- became my GoodRX helpmate. She phoned the pharmacist at the chain branch I was having trouble at and was insulted! She tried another branch store in another town 20 miles away and was told THAT I DID NOT EXIST (they could not verify my birth!). So Michelle phoned a third store, 20 miles in another direction. Success: They did not use my existing drug insurer, but filled it from the prescription copy the initial store had received--and filled it for me for 52% less than the price the first store had insisted was correct.
I'm writing this to praise both GoodRX and their super hard-working, persistent, problem-solver, Michelle.
Thank you both!
--Richard, Tunkhannock, PA--