Richard G.

Purchased a rug - listed for $200 but on sale for $99. Have purchased other rugs from box stores for this price and have been please. Rug we received was thin and looked like the $49 special at Walmart. Edges have curled, doesn't lay flat and looks Cheap! Cheap! Cheap. This is our experience from Rugs.com - they seem to sell just cheap rugs, as other reviews have alluded to! Wish I could give them a good report, but quality of their products is below par!

Ordered Items from them for Christmas. Now told Items on backorder and may not come until after Christmas. Called Customer Service, they are of no help and couldn't tell status of most items ordered. Credit card shows charges of $40 dollars over amount order was supposed to be! Whole operation at this retailer seems to be out of control, right hand doesn't know what the left hand is doing. I would recommend using other retailers and avoid ToyRus if possible. Sorry for being so negative, but they don't seem to have their act together.