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Richard F.

New York, United States

Contributor Level

Total Points
81

1 Review by Richard

  • eHarmony

6/8/21

When you sign up, they alert you that at the end of your subscription they will automatically renew you for $780 for a full year. I had no intention of renewing so I turned off the renewal button. Just like the 1000 other people on the Better Business Bureau, my renewal button mysteriously turned on and I was charged $780. They refused to refund my money. They don't send you a reminder email. They tried for 7 days to charge my account. By the 8th day my pay check cleared and they took the money. I never got notifications emails of insufficient funds from them. They used sneaky tactics to take the money. I've reported it to the Better Business Bureau. If I get satisfaction I will update my review.

Tip for consumers:
Make sure you check your subscription with eHarmony before it ends whether you have turned off the renewal button or not!

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