Thumbnail of user richardd195

RICHARD D.

3
Level 3 Contributor
WASHINGTON DC

Contributor Level

Total Points
2,290

16 Reviews by RICHARD

  • Nextdoor

9/19/17

I reside in the Columbia Heights NW section of Washington DC and signed on to NEXTDOOR.COM in June or July. Since then I have been frequently posting about CRIME AND SAFETY issues of suspicious activity on my street and around my apartment building as well as OUTRIGHT CRIMINAL activity that I have witnessed! IRONICALLY, though SOME of the CRIMES involved the VICTIMS reporting the incidents to the police, MY POSTINGS aroused INTENSE animosity from certain "neighbor hoods" that objected to it as being "EXAGGERATED", "DELUSIONAL", "PARANOID", and even "BIGOTED"! After several such responses I have apparently been BLOCKED/BANNED WITHOUT any notice from signing into the site with EITHER of my email addresses with which I registered!

I would NOT recommend a "community" website that caters to the PERPS in the hoods! ALL the site is is a local version of FACEBOOK enticing you to reveal more about yourself to those around you whom you don't even know than you normally would. As I advise about FACEBOOK and all those other social interaction websites, STAY AWAY AND STAY OFF!

  • Atomic Beam Lithium Battery & Charger

4/11/18

I would NOT advise ordering from the Atomic Beam Flashlight Company. First of all, they engage in "shady" business practices. I mailed my money order and request for their rechargeable battery to the listed address by certified mail. When I checked the USPS tracking record of the delivery, instead of stating that it was delivered to the appropriate address it stated it had BEEN "PICKED UP AT THE FACILITY" by a Company person! When I called to find out WHY that was the case, the "customer service" responder ADMITTED THAT was NOT Company protocol but could offer NO reason why it had been done!

Nevertheless, I got the battery and recharger but it's a FARCE! There is NO WAY the brightest light it shines is "13,000 LUX" because it is NOT even near blinding from a distance; as it WOULD BE at THAT capacity. Furthermore, I don't know what "LUX" means as a measurement because all other high-beam lithium flashlight manufactuters use the term "LUMENS"--- which is a quantity of candles. Atomic Beam is the ONLY ONE that uses the term "LUX" and it is even LESS brighter than the Fenix lithium flashlight of 976 Lumens that I used to have! IF you're going to mail order a high-beam flashlight, I would recommend Fenix.

  • PissedConsumer

12/3/22

I would NOT recommend posting on pissedconsumer.com. ALL the SAME posts I have posted on here and other websites like yelp.com they have ERASED!
They also play "tech games" by CHANGING YOUR PASSWORD so that what you entered DOES NOT work to log in and when you try to enter a new password by inputting the "security code" they provide it DOES NOT WORK!
THIS is just a website ABOUT PERPS BY PERPS to get YOU the consumer PISSED OFF MORE!

Tip for consumers:
DON'T TRY POSTING ON IT. NOT worth it and you CAN'T TRUST that anyone else is seeing your posts OUTSIDE OF your own account!

Thumbnail of user bakinab
Bakina B. – PissedConsumer Rep

Hi Richard,
Thank you for your review.
The allegations you made in your review about PissedConsumer are misrepresentation of facts. If you have any issues with our review platform, please email us at help@pissedconsumer.com
Regards,
PissedConsumer Customer Support Team

  • ConsumerAffairs

8/31/21

I would NOT recommend posting your consumer reviews and critiques on consumeraffairs.com. ALL of my posts that I submitted since 2018 regarding major businesses such as the US postal "service" and WellsFargo bank and hospitals in DC are STILL 'ON HOLD". They obviously DON'T want to publish the TRUTH!

Tip for consumers:
Don't bother with it.

Service
Value
  • Yelp

3/1/20

I found that it is VERY difficult to write a business review on YELP because it is not an online consumer review site that is conducive to consumer complaints. First of all, there is apparently a maximum word length for each message, which the site DOESN'T infomr you of but merely STOPS your texting WITHOUT warning so that you have to continue it in SEPERATE sections! THEN, you CANNOT post the other sections about the SAME business the SAME day so you have to wait until the NEXT day to do each one IF you have a VERY long message with alot of detail as these online consumer review website CLAIM they like you to have! AS IF this is not BAD enough, you CANNOT post the sections as "continuations" BUT as "updates" of your previous review so that the sections are NOT posted in sequential order but with the LATEST FIRST and the EARLIER ones LAST. So readers have to scroll down to the beginning AFTER reading the LAST part FIRST and finding out it is the END of the message and NOT the beginning! And on top of it all, there is NO contact venue for addressing these problems to YELP in its website.

  • Target

1/27/18

I don't know what's wrong with this Company but it seems it likes playing online "games". EVERY TIME I have entered my password AFTER resetting a new one to access my billing information at www.targetrcam.com the website DENIES me access with the claim of it being an INvalid password! It then plays with me by asking me to confirm the answers to DIFFERENT security questions than those I responded to when I set up the password! Therefore there is NO way for me to get in to check my billing account info and WITHOUT the username and password I can't contact them through the website log-in either to straighten out the problem. I have even CALLED their customer service center several times to get the problem stopped and got the "promise" EACH time that it "wouldn't happen again"! And EACH time it STILL DOES!

THIS is WHY customers PREFER PAPER billing records sent by mail!

  • Wells Fargo

10/4/17

I have been a WellsFargo banking customer here in Washington DC for the past few years since switching from BankofAmerica.

Unfortunately, in that time I have had CONSISTENT problems that were AS BAD as any I had experienced with the other bank. I am sharing my experiences not so much to compare with those of others and offer solutions for which there aren't any, but to WARN you of what CAN happen to you if it hasn't already. Despite what I have to say about WellsFargo I won't be switching again because there are NO other major, conveniently located banks throughout DC other than the previous one, and I am NOT going back to THAT. What happens at one can happen at ANY and ALL of them! I am reporting this basically for the purpose of discouraging ANYTHING further from happening after having taken what little "preventive" measures I can.

The first problem was when I signed on to open an account and deposit my money in a sudden, UNexpectedly necessary switch from BankofAmerica. It was near the end of the day and the bank manager displayed DEPLORABLE "customer service" by insisting that I be taken outside to the ATM by the agent, INSTEAD of keeping the bank open for me to actually make the deposit after having opened the account! We stood there in front of the entire street as people passed as we fed THOUSANDS OF DOLLARS into the ATM! NOT ONLY could it NOT all be fed in that day because of ATM deposit amount limits, but there I was exposed to the risk of ARMED ROBBERY by anybody passing by with a gun who wanted to do a "quickie"!

The next problem was when I found out some time later that the agent did NOT inform me that there was a checking or savings account plan that was FEE-FREE; therefore I spent a year paying UNnecessary service fees! Interestingly, by the time I found out about this from another agent, the one I had dealt with opening the account was (allegedly) "TRANSFERRED OUT".

The next, and MORE suspiciously serious incident, was that I discovered in my monthly statements that someone had apparently obtained access to a duplicate of my WellsFargo ATM card AND MY PIN NUMBER(!) to make UNauthorized debit transactions! There were several through the course of several months (DESPITE a change of PIN by me after each discovery!) at locations I had not attended, amounting to usually FORTY dollars each! When I complained to the banking agent about this I was "informed" they did not understand HOW this could be happening, OTHER THAN suspicious activity at the CORPORATE level! Therefore I did not even bother complaining to corporate management and eventually simply CANCELLED use of the debit card. I have NOT and NEVER will again use an ATM card for electronic banking transactions and I STRONGLY suggest ALL of you do the SAME! Your PIN is NOT secure NO matter what THEY claim, and IF someone at the corporate level, either randomly or by deliberate "targeting" for whatever reason, decides to abuse it by providing a duplicate card with the same PIN to other persons, they CAN DO so without your knowledge or permission! It is ILLEGAL but TECHNOLOGICALLY FEASIBLE! Do NOT bank electronically as much as possible, and when you do so, devise other precautions. It's a hassle but it's NECESSARY for your financial well-being and protection. Again, in an "interesting" COINCIDENCE, the agent who had issued my ATM card and had also supervised the changing of the PINs, was also "TRANSFERRED OUT" by the time I decided to cancel the card!

The MOST flagrant incident of CRIMINAL activity by WellsFargo that I experienced, occurred a year ago this month. I am a Social Security Disability Compensation recipient and had still been receiving my monthly checks in the mail at my residential address. That month, the check was STOLEN before I got it and cashed by FORGERY at a DC WellsFargo bank! The culprit assininely did not only NOT sign my name in my style of signature, but also wrote HIS OWN or another's Social Security Number beneath it! I don't know why because I DON'T even write my SSN on the checks I endorse! OBVIOUSLY, security protocols with the ID card were "overlooked" by the teller involved, and DESPITE the fact that I am well-known by name by the staff of the branch on Seventh street NW for the past few years! There was NO excuse for this to have happened, and I was actually told by the branch manager at the time, Rachel Davis, that she KNEW what had happened but of course wasn't allowed to talk about it pending an investigation... which to my knowledge through all my inquiries, WellsFargo NEVER conducted! She DID however inform me that the proceeds were subsequently deposited in a commercial WellsFargo account! HOW she knew what had happened, UNLESS it happened at HER branch, I don't understand... but AGAIN... within months of the incident SHE too was "TRANSFERRED OUT"! The Social Security Administration investigator told me he was subpoenaing the transaction records and video surveillance tape of the incident from the bank, but he NEVER got them and Corporate REFUSES to comment to me about it! Naturally.

Therefore, in addition to now proceeding with the FBI about this, I took further steps to inhibit this ever happening again: I had an "ALERT" notice placed on my account requiring supervisor approval for EVERY transaction; I requested "password only" access to my account; and I finally switched to direct-deposit of my SS checks. I might add that even these measures are NOT fool-proof! Last week I went to withdraw some money at a different branch than I usually bank at. Because my transactions now require supervisor approval according to the "ALERT" notice, I asked the teller named "Rosalie" if she was a supervisor. She nodded acknowledgement and conducted the transaction. When I happened to go back the next day for another withdrawal, still being in the same area, I noticed she wasn't there and went to a different teller. Since this person wasn't a supervisor, I asked if she noticed the "ALERT" status on my account. She surprised me with the response that there was NO "ALERT" on it! I had to get it reinstated by the branch manager, who claimed she couldn't explain HOW it got erased BUT, that "Rosalie" was NOT a supervisor! There's WAY TOO MUCH "black ops" banking games being played today!

There are NO solutions to these banking "problems" EXCEPT ONE...
ABOLISHING the commercial corporate banking system and entirely FEDERALIZING it, NOT DEregulating it, so that the FEDERAL GOVERNMENT will have SOLE CONTROL AND DIRECT ACCOUNTABILITY to the people for what happens!

  • Campbell's

12/15/22

I don't know WHAT'S going on with American business since the so-called "pandemic" situation began but it is NOT working well! I recently email contacted the CAMPBELL'S SOUP Corporation to inquire into WHY stores in the DC area have STOPPED carrying its "Chunky Select Roadhouse Chili" (my favorite) for the past FIVE YEARS even though one of them (WALMART) CONTINUES advertising it ONLINE but STRANGELY states that it is "NOT AVAILABLE" in the DC area, and the other (WALGREENS) CONTINUES keeping the product scan label for it ON THE SHELF but NOT HAVING the product!
When the CAMPBELL'S "Consumer Care Advocate" named "Frederick R." responded he stated that GIANT Food Store carried it, IGNORING my statement in my inquiry that GIANT management had informed me they STOPPED carrying it several years ago due to a corporate decision; and that CVS Pharmacy and 7-ELEVEN stores sold it even though they NEVER HAVE in the DC area! He also COMPLETELY IGNORED my statements about WALMART and WALGREEN'S, thereby NOT explaining WHY the first one ADVERTISES IT but makes it UNAVAILABLE IN DC and the second one HAS the product label for it on the stores' shelves BUT DOES NOT CARRY IT and when employees scan the label it shows up as a DIFFERENT TYPE of chili then what it is named!
Is THIS some kind of "ANTI-consumer CONSPIRACY"?

  • Safeway

12/13/22

For those of you who, like me, really like Campbell's Chunky ROADHOUSE Chili, BEWARE the FALSE advertisement on Safeway Supermarket Corporations website showing the picture of the REGULAR Campbell's Chunky Chili With Beans LABELED with the name next to it of "Campbell's Chunky Chili With Beans ROADHOUSE" name. They are NOT the same! (SEE PICTURES BELOW). When I email contacted Safeway Corporation about this, they responded by "apologizing" that the product was mislabeled at the "LOCAL STORE" and headquarters would contact the "STORE DIRECTOR" to inform them about it. I HAD NOT even designated ANY of the local Safeway stores. (SEE CORPORATE RESPONSE BELOW). I could not include my email complaint because it was submitted through the Safeway online website format.

Service
  • Nozaid

12/10/22

I have chronic dust allergies and need a nasal lubricant. I contacted NozAid by email to find out more about the product and they never responded. I SHOULD have known something "was up" with that kind of reaction. I ordered the product anyway and when I finally got it the plastic wrapping around the TINY spray bottle was so tight I had to use scissors to peel it off, nearly cutting the nozzle! THEN I find out it is INEFFECTIVE because the spray is so fine you CAN'T even feel it go in your nose and I had to pump it until I could feel it coagulating around my nostrils to know that it was coming out of the bottle! It also has an UNpleasant odor. I wrote an HONEST review for their website about the experience and it was NOT published! YOU KNOW something is SUSPICIOUS about a product when ALL the reviews about it on its website are POSITIVE. Would NOT recommend it, but fortunately wasted only $14.

Products used:
AYR Saline Nasal Gel Spray

  • Green Dot

12/2/22

Yesterday I bought a GreenDotBank.com VISA debit RELOADABLE debit card at Walmart. AGAIN, as with the Walmart VISA Debit Card I had bought and gave a BAD review about, I PAID the REQUIRED $20 "activation fee". When I tried to REGISTER it for getting a permanent card the online format response was that my "identification information was NOT verifiable" and so the card cold only be used ONCE! THIS made NO sense because not only ALL my personal information was CORRECT but I had used the SAME info to register for a BLUEBIRD American Express Debit Card which I had NO problem with doing! Calling the "customer service" line was NOTHNG BUT a series of "phone games" with "technical" problems that finally resulted in being cut off! DON'T USE GREENBANK CARDS! And BEWARE Walmart, because THAT is where I bought and "loaded" it with the $20 the day before yesterday. I HAD NOT used it for any purchases so I SHOULD STILL have had the $20 on it!

BUT, when I went to Walmart to make a $21 purchase and wanted to ADD $5 to the card, I was told I COULD NOT because ONLY allotments of $20 EACH could be added to it! You CAN ADD ANY AMOUNT to a BLUEBIRD CArd! I then tried making the $21 purchase thinking I would pay the balance with the cash. The thing with THIS Card is you BETTER KNOW your balance on it when you buy something because you HAVE TO ENTER THAT AMOUNT in the paypad BEFORE you swipe the card! I typed in the $20 amount I KNEW I HAD on it and the register responded with the message "NOT ENOUGH FUNDS"! I then went to "customer service" to find out what was going on and of course there was NOBODY there! So I went to one of the regular cash registers to speak to a cashier. She told me to swipe the card in the paypad and when I did it SHOWED on her register screen there WAS TWENTY DOLLARS ON IT! She somehow even printed out a small slip stating that. When I went back to the self-checkout register to attempt to buy the item again, the register STILL READ that I had LESS funds than $20!

THIS IS GOING TO BE THE WORLDWIDE PROBLEM WHEN THEY ELECTRONICALLY DIGITALIZE ALL NATIONAL CURRENCIES ONTO TO PAYCARDS! THE CRASH IS COMING POOPLE: 1929-2029!

Tip for consumers:
DON'T BUY Moneycards at WALMART and DON'T BUY GREENDOT BANKCARDS!!

  • Walmart

11/29/22

I would NOT recommend anyone purchase the Walmart Moneycards! THEY ARE A RIP-OFF! I bought a Walmart Visa Debit Moneycard a year ago for an online Walmart purchase. I set up the Account and paid for and received the item without a problem. I have NOT used the Card since and it is NOT set to expire for another two years. HOWEVER, yesterday when I tried to RELOAD the card for ANOTHER online purchase, I was told by the "Financial Services" Division that it COULD NOT be reused because, though my Account was STILL IN the system, they had "decided" that my "identity could not be sufficiently verified"! WHATEVER THAT means, which is BS because the cards are NOT "personalized" with the Account holder's name on them but it can STILL be verified that the card number MATCHES the name set up in the Account! The agent REFUSED to explain what this meant and claimed he "didn't have the specifics" so he "DIDN'T KNOW"!
BUT I figured it out!
When I looked at the online "financial services" terms and conditions policies (which I STRONGLY suggest EVERYONE DO who's intending to buy one of these cards) it stated that "Walmart HAS THE SOLE DISCRETION at ITS OWN ARBITRARY decision whether to ALLOW a customer to RELOAD [and therefore REUSE] the Card"... OR NOT! THIS is a TRICK-TRAP, because IF they decide NOT to allow you to reload and reuse the SAME Card, you will have LOST the REMAINING BALANCE on the Card; you will be INconvenienced by having to GO BACK to Walmart to BUY ANOTHER ONE, and possibly finding they DON'T HAVE any in stock at the moment; and MOST SIGNificantly, as the Card activation policy states on the package, you will HAVE TO PAY AT LEAST TWENTY DOLLARS EACH TIME to ACTIVATE a new Card! THIS is the "gimmick" for the Corporation's Department DECIDING "NOT" to ALLOW REUSE of the SAME Card: because ONCE you have bought and PAID FOR the "activation" of the Card you and you want to "RELOAD" it you can put ANY amount on it, INCLUDING LESS than the ORIGINALLY REQUIRED $20.00! READ the BACK of the package peeple!
AND READ the RECEIPT! Because you will see IF you decide NOT to open the package to keep and use the Card you CANNOT GET A REFUND FOR IT. It CLEARLY states ON the Receipt ANOTHER GIMMICK you WON'T KNOW ABOUT UNTIL AFTER you BUY the Card and get the Receipt for it:
"NO REFUNDS AVAILABLE IN-STORE"!
So I went ONLINE to the WalmartFinancialServices.com website to do it. THAT has yet ANOTHER GIMMICK attached to the entire RIP-OFF transaction! You WON'T get to speak to a live agent/PERSON because the system is ALL AUTOMATED. THIS MEANS you HAVE TO ABIDE BY the options THEY PROVIDE! There are NO alternatives! And the FIRST TRICK the system uses to SNAG YOU into thinking you are initiating the "REFUND Process" is by REQUESTING THE CARD NUMBER of the Card you just bought; which is IMPOSSIBLE to give because YOU CAN'T SEE IT while it is STILL in the UNopened package! AND, of course, IF you OPEN the package to give the Number on the Card you then CAN'T RETURN IT for a refund EVEN THOUGH you HAVEN'T USED IT! So there's NO point at THAT point of going through with the refund request! And EVEN IF by some "Divine Pyschic Premonition" you are able to MAGICALLY GUESS the Number, ONCE you have SUBMITTED IT you have AUTOMATICALLY THEREBY ACTIVATED THE CARD to YOUR NAME by ALSO HAVING TO SUBMIT YOUR IDENTITY (for the SUPPOSED refund) EVEN THOUGH you are ACTUALLY SETTING UP THE ACCOUNT FOR IT! THEN... you are STUCK WITH THE CARD anyway just the same and MIGHT AS WELL USE IT because YOU AIN'T GETTTIN' the REFUND! So you're STILL OUT the TWENTY-ONE BUCKS!
WHY TWENTY-ONE instead of TWENTY? Because, as you can read on the front of the package, the Card ONLY costs a DOLLAR. BUT the "INITIAL DEPOSIT" for "ACTIVATION", as it states ON THE BACK of the package, COSTS TWENTY!

THIS is NOTHING but a CONSUMER RIPOFF GIMMICK to MAKE YOU HAVE TO KEEP SPENDING TWENTY-ONE DOLLARS for a NEWLY-"ACTIVATED" Card EACH TIME THEY DECIDE you MUST HAVE TO PURCHASE A NEW one!

When I called the Walmart Corporate "Customer Service" Division to rectify the situation, the agent kept referring me BACK to the Financial Services Department telling me I HAD TO SUBMIT the Card Number for the refund, BUT AS IF REALLY TRYING to get me to ACTIVATE IT and BE STUCK WITH IT! The ONLY POSSIBLE WAY to get the refund is to MAIL IT BACK to the address given in the "Policies" WITHIN TEN DAYS; PROVIDING they DECIDE to acknowledge and RESPOND to it AND it DOESN'T GET "LOST" in the MAILS!
IF you're going to use a DEBIT CARD, you're MUCH BETTER OFF with "PAYPAL"; which I WILL GET next time. I'm THROUGH WITH CREDIT Cards, BANK Debit Cards, and WALMART Moneycards! They're ALL GIMMICK TRICKS. The ONLY OTHER electronic transaction card I will use is my EBT Card, which I HAVE TO to get "foodstamp" subsidies! BUUUTTT...
WARNING: By the END of THIS DECADE ALL "monetary transactions/purchases" will BE DEFUNCT because MONEY in the form of CASH, COIN, CHECKS, and MONEY ORDERS will BE EXTINCT! They are PLANNING on DIGITALIZING the currency system to ONLY ELECTRONIC CARD issuances! THAT is HOW you will RECEIVE your WAGES and your SALARIES! The ONLY "money" will be in ELECTRONIC NUMBERS, which THEY CAN EASILY MANIPULATE!

GET READY for the COMIING "CRASH" poople! It's ALREADY "IN THE WORKS". Just look up the "ELECTRONIC DIGITALIZATION CURRENCY TRANSACTIONS ACT"!

Tip for consumers:
DO NOT BUY THE WALMART DEBIT MONEYCARDS! STICK WITH THE RELOADABLE PAYPAL.

Products used:
THE CARD

  • FedEx

11/18/21

This is a GENERAL critique of ALL the FedEx Corporation stores, but since I have been recently been frequenting the Seventh Street store near Pennsylvania Avenue in DC and the Silver Springs Maryland store I'll relate my experiences with those two:

The FedEx Corporation services have become INCREASINGLY DEFICIENT and DEFECTIVE:
They have ERADICATED the harddrive technology allowing usage of CD-ROMs. Now you can only use flashdrives for viewing any stored information. When I inquired the reason, the staff stated "progress" and that the CD's were "obsolescent technology". WHAT ABOUT CUSTOMER CHOICE?

They have ERADICATED the time suspension option on their computer system for holding your place online ten minutes when you need to add money to your card so you don't LOSE your place and have to start ALL OVER to find it! NOW you DO! You have to LOG OUT when you need to add money, thus getting RIPPED OFF for the EXTRA TIME you now PAY FedEx per minute finding it again! Even though the computer usage fee is only $. 40 a minute, that is still ALMOST TWICE what it used to be when costing only a quarter!

They have ERADICATED the INSERT card method of payment processing and replaced it with the SWIPE method at the computers and photocopiers... which NOT ONLY ALLOWS them to RIP YOU OFF by NOT showing how much you have spent at the photocopier and is remaining on the card so you have to now rely on the counter clerks' computers to tell you, BUT it causes OTHER "GLITCHES". When I left the Seventh Street store the last time I was there to go to the Silver Springs store for what I HOPED would be better service, I had a balance remaining of FIVE DOLLARS on the card. By the time I got to the Silver Springs store and put the card in the machine it showed ZERO! HOW did FIVE DOLLARS simply VANISH?! UNless they "ZIPPED" IT OFF electronically somehow! Not only that, but when I put ONE DOLLAR on the card and made ONE color photocopy print for $. 65, the copier then told me I did NOT "have enough money on the card for continued use"! Apparently it CAN'T COMPUTE, because $1.00-. 65 leaves a balance of $. 35---- ENOUGH for TWO black/white photocopies at $. 15 each!

I have been informed they are ERADICATING the convenient card dispenser and payloader kiosks! The store in Bethesda Maryland already DOES NOT have one. You have to NOT ONLY RELY on the counter clerks to tell you what your balance remaining on the card is BUT you have to PAY THEM now to "load" it for you! THAT will soon be the ONLY way, so you BETTER START collecting ALL the receipts... IF THAT will do any good!

The store on Seventh Street in DC used to have at least ONE employee knowledgeable about the computer system. The last time I was there EVEN HE "played dumb" and pretended that he didn't know how to do a screenshot saver, which is what necessitated my having to go all the way out to the Silver Springs store. He told me that to copy and print out a frame of a YouTube video I had to use the regular "Control P" printing method, which would print the entire screen "page" including all the superfluous imagery and data I didn't want. At least at the Silver Springs store I found out how to do the "snip and sketch" screenshot with the crossmark scanner that printed ONLY the paused video frame I wanted. BUT it COST ME in OTHER ways! When I got on the computer, I didn't know they had eliminated the time suspension option so I LOST ANOTHER FIVE DOLLARS trying to figure it out. Of course putting ANOTHER FIVE DOLLARS on the card and taking about three minutes to find my place again online (without SUPPOSEDLY being charged for the "initialization process") I LOST $1.20 at $. 40 a minute. BUT since ONE color printout is only $2.12, I SHOULD HAVE HAD enough to cover it. THEIR counter computer kept showing that I DIDN'T, even though the INITIAL balance REMAINING on the card was $3.80 and any further addition of FIVE DOLLARS would have showed even MORE paid-time, as INDEED not only my receipts DID but the log of the customer computer l was using! THIS just goes to show HOW they CAN MANIPULATE the money/time usage ratio on the customer computers FROM the clerks' computers at the counter!

It's at the point now I would recommend using STAPLES IF there's one closer. Even the counter clerk at the Silver Springs store ADMITEED there are "GLITCHES" with the system, but she told me they "have to go BY WHAT THE (COUNTER) COMPUTER TELLS THEM". Then WHERE do the RECEIPTS come FROM?! The computers are NOT ONLY CONTRADICTING EACH OTHER but their own PRINTOUTS as well! And there is NO email customer service address to send your complaints to for PERSONAL response. It's all "virtual" now.

Tip for consumers:
Use the STAPLES' computers instead.

Service
Quality
  • Google

9/2/21

I don't know what's going on with GOOGLE, unless it's either been infiltrated by the NSA or has always been a CIA "proprietary" company, but in addition to having problems in the past accessing my emails and finding some were DELETED WITHOUT MY DOING SO so that I had to get an additional alternate with mail.com, I have noticed GOOGLE services are generally getting worse. Their satellite maps images now GET BLURRIER the closer you scan them to ground level; which they didn't used to do! IF satellite imaging technology is supposedly improving, then WHY is GOOGLE's getting WORSE?! And I also noticed that it recently changed its Utube format so that the videos are SMALLER, they CANNOT be expanded to full screen, and the EDITING function of the comments posting has been DELETED! NOT good poople! I'm glad I DON'T PAY for the "services" and I WON'T so I won't be buying a home computer system!
Yesterday I found out even MORE BAD news! They have DELETED the GOOGLE Forums section! Just like Yahoo did! I liked the Forums format which was MUCH BETTER than the replacement version GOOGLEGROUPS. With GForums you could see many different post topics at the same time. With GG you have NO idea how many and what kind of groups there are; you have to be looking for a certain kind by typing it in. And UNlike GForums where ANYBODY could post to anybody else, you have to be "ADMITTED" into the group to post! UNLESS you create your own, which you have NO guarantee anybody is seeing because they DON'T post the different existing groups like they did the topics in the old Forum format! The Internet infocommunications network SUCKS and is being SLOWLY SHUT DOWN POOPLE as they "social distance" everybody in the Neural World Order! And it's gonna get WORSE!

Tip for consumers:
Use GOOGLE BUT DON'T pay for it!!

Service
  • Better Business Bureau

3/14/20

I have mentioned this before on this website about online review site in general and NOW I am going to focus on the Washington DC "Better Business Bureau"! It is DISCRIMINATELY CENSORING posts about certain businesses that I have submitted complainant reviews of DESPITE STATING in my online account that they HAVE been posted! But wherever they are in the BBB's website cyberspace, they are NOT with the OTHER posted reviews of ALL OTHER posters! I finally checked the reviews today about ALL the businesses in DC that I have posted about and the March 3,2020 ONE-STAR review about George Washington University Medical Faculty Associates neurology clinic; and the June 1,2018, April 22,2018, and the April 10,2018 reviews about the Target store are NOT POSTED!

For the SECOND time I have emailed BBB questioning them for the reasons of this discrepancy and am STILL AWAITING an answer. BUT I will NOT wait to post BAD reviews about BBB anymore!

  • Logan Circle Laundromat

3/15/18

This is NOT an "online" business but it is a business with online connection.

Logan Circle Laundry is a laundromat in Washington DC. In early February I went there to do a HEAVY load of laundry. I went to the first washer available, #1. I paid $4.50 for a "HOT" water wash. I felt the water as soon as it started coming out of the tank and it was "WARM"! I told he attendant about it. She told me that IF I stopped the cycle and didn't complete the wash, I could request a refund. I did so, and moved to another washer; which DID dispense HOT water. I submitted the refund request slip with my email address contact and was told the owner/manager would contact me. HE NEVER DID. I emailed him several times about it and wen back to the store several times and spoke to the attendant. She told me she "knew nothing about it" other than the owner had interviewed her and reviewed the camera recording of that day, which PLAINLY would have showed me taking the load out and water spilling all over the floor! Finally this week, I got a response from the operator after threatening to report his business to the Better Business Bureau; which I have one. He claimed in his email message that I did NOT "deserve" a refund of $3.50 (MISquoting his own price scale as being the price for a "WARM" water wash instead of a "HOT" one as I had selected and PAID for) because he tested the machine and it was "functioning". He did NOT say HOW he "tested" the machine because my claim was NOT that it was "NOT functioning" but that the "HOT" water was NOT functioning. At least at the time I attempted to use it. THIS is a TYPICAL problem with these laundromats; they offer the "HOT" water selection BUT they usually DON'T provide it (at least NOT to all the machines) because it is too costly; THAT"S WHY you don't get a "HOT" water rinse to go with the wash as you would with home laundry machines. BUT, the particular problem with THIS particular laundrymat, is that the owner/manager is NOT on site most of the time and so CAN'T be shown what is happening other than what he sees on video recording; which of course DOESN'T tell the whole story. And his "substitute system" of refund slip claims, unique as far as I have experienced to this store, is NOT reliable because there is NO receipt of submittal to PROVE that you requested one and so he can simply DENY that you ever did! The ONLY thing you can do, IF you have online access to a computer that VERY DAY day you use the laundromat, is state in an email to him that you submitted a refund request for poor machine service on that date and print it out as proof.

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“Unbelievable... its insanity”

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