I'm not certain how this is getting a 3 star rating on this site unless their service (non) department is spending it's time writing favorable reviews. Ordered thru the Indie campaign 1st week of Feb. 2020, finally rec'd last day of October 2020. Assembled it and discovered missing parts, ie; bolts for spindle, mounting hardware, no adapter for the Asian plug. Have yet to get the handlebar to tighten properly, and the battery does not secure and lock into place. After strapping the battery in place and trusting my ability to deal with a loose handlebar (I'm old and I've ridden across the States twice and once across Canada) it frankly isn't a good ride. And I've yet to have a single young member of either sex tell me what a 'sexy' Babymaker it is. Plan to donate it to the local co-op and let them part it out.