Richard c.

I ordered rims and tires. Spent 1700 dollars. One rim came damaged and all 4 tires were put in facing wrong direction. They also place all the lug nuts inside rim as you roll tire you can hear the lug nuts rolling around. Super unprofessional it's probably what damaged my rim. I immediately sent pics of both issues. They told me at first they would refund me up to 95 dollars for changing the tires the right way even though it cost me 125. Then they wanted to give me 50 dollars for the rim. Which is down right insulting. They said since I didn't have the packaging the rim came in I was not eligible for full return. The packaging was sliced off with razor so the mechanic could put wheels on car. It was in so many little pieces the mechanic put it in dumpster. There excuse for not refunding the rim is a complete joke. Once I told them I would report them to the better buiness bureau they said they couldn't read recipet and they would now give me 75 for tire instillation and 50 for damaged rim. This company is a complete joke and fraud