The shipment was late, and when I got the box, they only shipped the socket and NONE of the 6 spark plugs I ordered! My car needs new spark plugs asap so every hour delayed has a significant effect. Called customer service, the customer rep was extremely rude! Asked for a manager, she transferred me to a line that just rang forever. Second one I talked to said there is nothing they can do. WTF? Seriously, do not buy from this place!
Richard,
Your review here is simply false.
Our support is knowledgeable, fast, and happy to help. We want to see sales succeed. Our reviews here more than reflect this. If a sale fails, our Swappa fee is refunded.
Reviews on Swappa are not fabricated, no matter if its a trusted seller or not. Every single seller review on Swappa is tied to a genuine sale and buyer.