Richard B.

TaxAct used to be my go-to tax service due to simplicity of use for the website. But this year the site screwed up and screwed up big. It is supposed to import your state withholding after finishing the Federal taxes. When doing the state taxes there is no where to verify such withholding values are in your form until you pay for the state tax (which I must mention is a separate charge). Because I e-filed this mistake is going to take more time to submit to my state an amended return, and if I don't get a refund for the state filing, will cost me an extra $40 (for nothing!). My advice - if you do your state taxes through tax act don't e-file until you can verify the form, or better yet, just go to a tax service to do the state only, where you can speak with an actual human being.