DO NOT USE OPODO!
I have called customer services to edit the name on my flight over 10 times, over 12 days, totalling over 3 hours on the phone and the problem has still not been resolved.
I have been lied to numerous times, I have been 'promised' return calls and never received them, I have had agents disconnect my calls whilst I was speaking.
Please do not book with Opodo, the customer service is the worst I have EVER experienced.
Hello Richard,
We are very sorry to read of your experience with Opodo. This is certainly not the level of service that we expect for our customers.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.