Terrible customer service! Took two weeks to receive order it was incomplete missing a Front brake rotor. Got nothing but run around and headaches a month later I still don't have the part that I need after talking with three different employees and keeping me on the phone for an hour each time! They have my money and did not give me all the parts I was due. Absolute robbery! So far no call back from manager just a run around stalling had to buy a missing router from another company to complete the job. Employees were totally unapologetic. Never again!
Dear Richard,
We are sorry to know that you are not fully satisfied with the services provided. We sincerely want to fix the issue and improve your experience as well as offer additional compensation.
Unfortunately, I was unable to find your order in our system. Please, email me with your order details at chester.ha@carid.com, so I could assist you further.
I look forward to your answer!