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Richard B.

Contributor Level

Total Points
82

1 Review by Richard

  • CARiD

5/18/20

Terrible customer service! Took two weeks to receive order it was incomplete missing a Front brake rotor. Got nothing but run around and headaches a month later I still don't have the part that I need after talking with three different employees and keeping me on the phone for an hour each time! They have my money and did not give me all the parts I was due. Absolute robbery! So far no call back from manager just a run around stalling had to buy a missing router from another company to complete the job. Employees were totally unapologetic. Never again!

Products used:
Used the parts that was sent to me had to order the rest from another company as they would not replace missing part

Service
Value
Shipping
Returns
Quality
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Carid C. – CARiD Rep

Dear Richard,

We are sorry to know that you are not fully satisfied with the services provided. We sincerely want to fix the issue and improve your experience as well as offer additional compensation.

Unfortunately, I was unable to find your order in our system. Please, email me with your order details at chester.ha@carid.com, so I could assist you further.

I look forward to your answer!

Richard Has Earned 2 Votes

Richard B.'s review of CARiD earned 2 Very Helpful votes

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