Richa G.

I requested for Dubai quote twice using this website.

First time: Executives called me 15 times a day for like 1 week, but even after that they could not just understand the requirement. Although that was written over the initial request.
But, even i was not that actively involved as off course attended only 2-3 out of those 15 calls, so closed the request.

Second time: Sent the requirement again and mentioned to be contacted only over email.
Got my first quote which was completely not aligned to my request, i said no flight and no hotel, but the quote included all that.
I replied on the quote asking for revision, but no help
Also, requested for communication only over emails, but all i received for 4 days is we tried reaching you although i was replying to all the emails i was getting with a sub line to contact only over mails.
Then, one of the agent (would not like to name) contacted me over whatsapp and i explained and sent her a detailed email again with all the request. She looped in may be her supervisor or someone.
And then again i got random quotes, agencies dont even read the requirement not even the chat window (which is a feature of traveltriangle).
I replied to the email to the executive who contacted me quoting examples that this is how your agents are sending random quotes.
Then his supervisor just sent an email saying we are closing your request as there is communication required.
Instead of acknowledging his agents mistakes of not reading the initial quote and comments which i gave, he tried pushing it on as no calls then no communication.
For him sending initial requirement, replying to agents, chat window is no way of communications.

Highly disappointed with the level of unprofessional behavior.

Please dont waste time, unless you are willing to go for generic high priced quotes.
Traveltraingle have no control on agents and agents are not willing to customize.