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Sent to B Ocean Newly renovated Resort
Arrived to construction in main lobby and painting everywhere.
Complained to Travelzoo who said they called hotel and there was no construction.
After we sent pictures of construction and painting we were offered a $20 Travelzoo gift Cert.
We were up all nite as the stench of painting was being blown Thru the A/C. We left immediate.
Only after we disputed the credit card charge did Travelzoo offer full refund.
We will NEVER USE TRAVELZOO again
Ric A.'s review of Travelzoo earned 17 Very Helpful votes
“This is all too often with this company. Thank you.”
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Dear Ric A.,
We go to great lengths to ensure our members always have a positive experience, and we’re sorry you have had a less than a perfect experience. While we love helping our members get the best deals, we know that the experience matters more, and have therefore issued a full refund.
Sincerely,
The Travelzoo Team