Rebecca T.

They have a really good design that is the fact, but the quality control & material is super low. Really disappointed with the customer services also, they not really helping if we got troubles with everything. They just gonna ask us to return. Don't forget that they only have 30days return policy, with no guarantee. They don't stand behind their products. Just be careful before you pick the items. Make sure the item is in your quality measure! Because in my experiences buying 15 products, the items that I would to keep had a problems either with the quality control or material. Check it carefully in detail before you buy.
We'll I had 8 from 15 items. Even Coach that is cheaper price have a better quality than Tory, at least they have 1 year guarantee for all their products, and cleaning/service if we need ones.

Buy couples stuff when i get pregnant, is in on sale. Good material comfy for daily use. Hope the price could be better tho. Glad i brought it when in sale, if not maybe i should think twice

It is been almost 2months since i returned&they been received my return packages, but until now i haven't received my refund. There is so many excuse, and after several times i ask about it. Last week they say that the items does not meet our return policy guidelines. How come? It is brand new still on tag, less than 30days & it is not final sale.

Bad customer service, don't help anything about it! Ask me to wait everytime i ask..

When we brought something, we want to be happy! But sadly spanx doesn't have a good material as expectation :( and i have to return items. But u know what? Very dissapointed with how the way they return. My package still at the carrier more than 1/2 month, and they don't even bother to take care of it. They just say. Refund gonna be get after items been received. But how long should i wait?