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Ria S.

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1 Review by Ria

Groupon

  • Groupon

“Very horrible customer service would not refund me”
7/27/18

I went to Groupon to purchase tickets for Universal studios because they had a sale. When I went on and tried to purchase the tickets it failed, so I tried 2 more times. But after that, the tickets were confirmed and I was charged 3 times. When I went to the virtual chat none of the workers would help resolve my issue they kept telling me this "I'm sorry for any trouble here. The Fine Print for this deal indicates that it's Final Sale. This is a condition that was set by the business when they agreed to feature the deal with us. So I'm unfortunately unable to process any refunds for this vouchers." I kept trying to explain to them that there was an error with THEIR SYSTEM but they would still refuse to solve the issue. I tried to call but NO ONE would pick up. I am NEVER using Groupon again this was a terrible experience

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Ria Has Received 1 Thank You

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diana h. thanked you for your review of Groupon

“Thank you Ria S. I had the same experience. I didn't write all of my nightmare I had to deal with this company. They need to have a lawsuit against the for being a fraud.”

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