Ria C.

I purchased a case of 96, windsoft 2210 1 ply single bath tissue roll on 3/23/20 only because it stated in their website that they have it IN STOCK while all the rest of other suppliers say they are out of stock. After purchasing it online, I didn't receive confirmation of my purchase until a couple of hours later from Sam but when I did received the confirmation from them it's not to confirm my order but to let me know that particular item has been DISCONTINUED and NO LONGER AVAILABLE. This is a BIG DISAPPOINTMENT because they are running their business on FRAUD with FALSE ADVERTISEMENT. After this I called their customer service phone # *******962 and spoke with Sam who later on sent me a UPS tracking number on 3/27/20 but when I checked the status of my shipment today that order has not left their facility.

I'm a shipper and I know that you can create shipping labels in advance and don't necessarily have to ship it yet for some circumstance but our company runs an honest business which I would rarely print shipping labels. If I print shipping labels that same day, it normally goes the same day or next day but I would never create shipping label to ship next week.

I certainly don't know how they manage to stay in business when there are a lot of angry and unsatisfied customers. I did some digging on their parent company called Pop Pop Industries LLC and I find they have a lot of dba and aka using the same phone number to do their business at *******962. To me they are simply S-C-A-M-M-E-R-S and I want people to know about this. DON'T BUY ANYTHING FROM THIS COMPANY! Read all reviews first before getting scammed.