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Rhys L.

  • 1 Review
  • 1 Helpful Vote
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Experience: Shopping

Member since March 2020

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1 Review by Rhys

The whole reason people choose (and pay for) next day delivery is because we need something fast. This is the second time this year I've ordered next day delivery for some important equipment from ebuyer and nothing has turned up. There's no information on the website about my order. I've called customer services 3 times, emailed kat@ and in 24 hours the only information I've been told is that 'they have asked the warehouse'. Now they are closed (why would a retailer like this be closed on a Saturday??). Looking around the web this is a fundamental problem with Ebuyer now, not related to the current situation. There are hundreds of companies out there that can deliver this stuff quickly with great customer service and web tracking. Stick to Amazon Prime if you need something quickly.

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