I bought a Christmas necklace which didn't arrive in time for Christmas. The necklace is just ok, but I don't like the fact that I had to pay an extra $2.63 in postage to pick it up at the post office. So I ended up paying $9.62 for a necklace that weighed about 4 oz. Their jewelery might be cheap but they make it up by gouging you for shipping. I emailed them about this before I picked up the necklace and got no answer, terrible customer service! Obviously, they don't give a crap what you think. I will never buy another thing from this company. Wish I would have read all the negative reviews before I purchased from them. Never again, can't believe they have ANY repeat customers.