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Rhonda J.

Contributor Level

Total Points
81

1 Review by Rhonda

  • UncommonGoods

12/22/16

I ordered an item on December 10 and paid for 3-8 business day delivery. I followed the tracking information which stated in process so on Dec 19 I called and was told by a rep that I would receive the item Dec 22. Not true. The item will not be here until Dec 27. So much for my sons Christmas!

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Uncommon Goods C. – UncommonGoods Rep

That's terrible, Rhonda! We're so sorry that we didn't get the order to you in time. We'd like to look into what caused the delay with shipping your order and we'd like to make sure that you've been credited your shipping fees. We can be reached at feedback@uncommongoods.com or you can email me directly at jen@uncommongoods.com

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